1. Information We Collect
When you use our AI agents April and Champ, we may collect the following types of information:
- Personal Information: Phone number, name, and contact details when you register
- Message Data: Text messages you send to and receive from our AI agents
- Usage Information: How you interact with our services, frequency of use, and feature preferences
- Technical Data: IP address, device information, and connection details for service delivery
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our AI agent services
- Process your requests and deliver personalized responses
- Manage your account and process payments
- Send you service updates and support communications
- Analyze usage patterns to enhance our services
- Ensure the security and integrity of our platform
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: Trusted third-party providers who assist us in operating our services
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize information sharing
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication systems
- Employee training on data protection practices
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Message data may be retained to improve AI responses and service quality.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and review your personal data
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict processing of your data
- Data portability for certain information
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information promptly.
9. International Data Transfers
Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date below.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through our website or messaging services. We will respond to your inquiries promptly.
12. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share about you.